crenectAbout this notice
This notice describes the current Crenect development preview and the account/profile service being built for it. Crenect support can be reached at support@youragentmemory.com. This page does not describe AgentMemory’s separate product or database. The release version and operator details must be finalized before public launch.
What Crenect stores
- Account information: your email, a password hash, username, display name and email-verification state.
- Public profile: your headline, bio, location you choose to provide, interests and optional external avatar URL.
- Account security: session identifiers, device labels, last-use/expiry timestamps, hashed access and refresh credentials, verification/recovery records and policy consent.
- Operational information: limited security, rate-limit, error and administration records needed to run and protect the service. Passwords and active session credentials must not be included in production application logs.
Why this information is used
We use this information to create your account, authenticate you, show your profile to other signed-in members, provide member search, deliver account-security emails, enforce access rules and respond to support requests. We do not sell personal data.
What other members can see
Your username, display name and the profile details you choose to provide are visible to other signed-in members. Your email, password hash, account-security credentials and session records are not part of the public profile. Signing up does not confer creator verification.
Hosting and external providers
The planned hosted service uses the existing Hostinger account with Crenect’s data isolated from AgentMemory. Authorized hosting and email services process information necessary to run the service. External avatars load from approved image-provider URLs; those providers receive image requests from your device and may apply their own policies. Crenect does not accept direct photo or video uploads to its application server.
Advertising, tracking and social connections
No AdMob advertising, tracking authorization flow, Apple/Google sign-in or creator-platform connection is enabled in this preview. This support site does not use analytics, advertising cookies or an account login. If future features change data collection, the policy and app disclosures must be updated before those features are enabled.
Retention and deletion
Account information remains while your account is active. You can request an export or permanently delete your account in Settings. Deletion removes active account, profile, consent and session records. Security/audit records may be anonymized where needed. Hosting backups and operational retention require a documented, time-limited policy before public launch; this preview must not be treated as a finalized production retention commitment.
Your choices
You can edit your profile, remove your avatar URL, change interests, revoke sessions, reset your password, export your information or delete your account. See account deletion for the exact steps. Contact support about access, correction or deletion requests you cannot complete in the app; ownership verification is required.
How information is protected
The hosted API requires HTTPS. Passwords use Argon2id hashing; server access/refresh credentials are stored as hashes. The native app stores session credentials in the iOS Keychain. Private configuration and storage belong outside public web folders. These controls reduce risk but do not establish that the unfinished service is ready for production.
Questions or changes
Email support@youragentmemory.com with “Crenect privacy” in the subject. Do not send sensitive credentials. This notice will be revised as Crenect’s features and hosting configuration change. Material changes should be communicated before they take effect.